not a bad job - werkgeversreview Customer Service Representative (CSR) bij Sentry

3,0
30 apr 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good benefis, above average compensation

Minpunten

block scheduling, potentially inadequate training

avatar
Reactie van Sentry
4y
Thank you for your feedback—I appreciate your comments. Our customer service area recently underwent a restructure to not only better serve our customers, but to help our service teams better align. Please know we’ll take your scheduling and training feedback into consideration as we continue to look for areas of improvement. Elisha Williams – Chief Customer Service Operations Officer

Ontdek andere reviews over Sentry

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance is great

Minpunten

pay is below national average

avatar
Reactie van Sentry
4d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

hybrid, very good benefits, mostly good work life balance

Minpunten

on call sucks so bad, more flexible work from home schedule would be nice

avatar
Reactie van Sentry
4d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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