Service Management Group

Reviews voor Service Management Group

Company is transforming - werkgeversreview Anonieme werknemer bij Service Management Group

4,0

30 sep 2025

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing people and the team culture is strong. Unlimited PTO and remote work are a huge plus.

Minpunten

Lots of internal changes, leadership needs to be more clear on direction of company. Also unclear career pathing.

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5,0

8 apr 2026

Support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team is very supportive and always willing to help troubleshoot complex issues.

Minpunten

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2,0

11 apr 2026

Senior csm

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Unlimited PTO Interesting clients Work from home Average pay

Minpunten

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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Reviews voor Service Management Group Review voor Service Management Group