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      Service Management Group

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      Reviews voor Service Management Group

      It USED to be a good place to work - werkgeversreview Anonieme werknemer bij Service Management Group

      1,0
      30 mei 2022
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      None apply since the takeover

      Minpunten

      It used to be a lovely place to work, former CEO and owner was a great employer. However since the takeover from Brentwood Associates, it's has become a toxic workplace, where employees are leaving in droves. The wonderful things that used to apply to the company are no more.

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      5,0
      8 apr 2026
      Support engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The team is very supportive and always willing to help troubleshoot complex issues.

      Minpunten

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2,0
      11 apr 2026
      Senior csm
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Unlimited PTO Interesting clients Work from home Average pay

      Minpunten

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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      Reviews voor Service Management GroupReview voor Service Management Group