Service Management Group

Reviews voor Service Management Group

Avoid, a lot of negative change and chaos - werkgeversreview Sales Manager bij Service Management Group

1,0

24 jul 2024

Sales manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, somewhat flexible hours, unlimited PTO

Minpunten

I have worked for SMG for 3 years. Recently there haven been a lot of management changes. It seems that current C suite has no clue about what direction they are going in. There seems to be no strategy or vision. Limited growth potential, uninspiring management. Fear based culture. No job security. Cost cutting and rounds of lay offs.

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5,0

8 apr 2026

Support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team is very supportive and always willing to help troubleshoot complex issues.

Minpunten

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2,0

11 apr 2026

Senior csm

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Unlimited PTO Interesting clients Work from home Average pay

Minpunten

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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