Extreme Growth - werkgeversreview Anonieme werknemer bij ServiceTitan

5,0
12 nov 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceTitan is in a process of extreme growth in itself, within the culture, and clientele. That being said, in the 1 year I've been here, I've been given incredible growth opportunities as well. I've never worked in a company with opportunities for advancement essentially placed in my lap without having to jump through hoops and bypass seniority. They see talent, and they reward it. It's a great feeling to be a part of something like that. The company is always looking for ways to improve happiness and culture within the company. We recently had a partnership with FitSpot giving us on site work out classes. While it didn't last long due to space limitations, it was a step in the right direction and the company is exploring other options for health initiatives, which I think is amazing. The culture is great and constantly getting better. People are fun and individualistic - and everyone pulls their own weight for the benefit of the customer (at least in my department). I've met many great friends here that make me look forward to going to work in the morning, and not get a case of the Sunday Scaries on Sunday nights.

Minpunten

We are growing at a very fast rate which means we're constantly outgrowing our spaces and are in need of more. This takes time and it's a process, so it's a little crowded right now. But even this can turn into a pro in the fact that when we do secure more space, it can only be expected to be great.

Ontdek andere reviews over ServiceTitan

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great product, demos are put up for you.

Minpunten

quota is a little unreasonable. pipeline can be garbage.

1,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really decent benefits regarding healthcare. The people on the teams themselves are great. Too bad they're stuck there right along-side you in a rough spot.

Minpunten

-Overwhelming amount of information to learn about a software that they keep adding more and more new features to. (Constantly, its unending, the software is so massive at this point its overwhelming to both customers and support.) -Pushing more and more AI creep. The new AI case assistant is going to take over the position soon, we're literally teaching it how to do our jobs and solve cases for us. It already knows how to do so, it's just getting fine tuned and we're the ones providing it info. -Management has no idea what they're doing and feels like they're constantly panicking and pushing harder for stats and metrics that feel rough and unreasonable. -No communication between major teams, leading to internal friction that leads to you wondering 'what do these other people even do around here' sort of mentality? -No room for upwards movement into the company, applied many times for positions and was kept where I was with replies of, "You weren't quite what we were looking for." -Armenian support seems to get treated far better than American Support staff. Getting extra holidays off while American Staff still have to work most holidays to begin with.

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