Sadly, very disappointed - werkgeversreview Anonieme werknemer bij ServiceTitan

Training: I was given no training for my role after put through our new employee orientation. I wasn't given guidance, feedback, or any training materials to help me learn the software. Question for you here: how can you set your employees up for success if you aren't training them? Also if this training isn't consistent how can figure out what works/what doesn't? Management: All of the senior leaders on the sales team are men. Despite trying to play devil's advocate here and hating having to realize I work in a boys club environment, I do. When it comes to diversity and inclusion, inclusion means feeling included right? Well the men on the sales team don't make the women feel included. Sports references are the only references mentioned in meetings to pump you up. If you aren't someone's "bro" good luck you will have to fight for your voice to be heard/be respected and taken seriously at this company. Also, you will get weird sexist comments thrown casually at you often - from your co-workers and also the prospects you work with. The comments I could share with you would make you cringe. Inconsistency with expectations (sales department): Your quota, your leads, your territories, your manager and the way you're managed changes ALL. THE. TIME. This makes it very difficult because you're constantly frustrated and also confused because change often happens without anyone communicating it to you. Please, please communicate change to your employees! HR: Despite having an open door policy I've seen people penalized for going to HR with complaints and getting written up. I was very excited to work for this company, and while I do think the software is making waves in this industry and helping a lot of people, the company itself has a ton of work to do internally. If you're reading this review know that I pride myself on being a very fair human being and that it took me a while to write this because I wanted to see how things panned out after working here for a couple years before leaving a negative review. Sadly, I'm very disappointed in ServiceTitan and would not recommend working here.