Great place to start, but look elsewhere for growth - werkgeversreview Sales Development Representative (SDR) bij ServiceTitan

2,0
22 jul 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay and benefits (almost full coverage) Great onboarding experience. They really prepare you for the role Decent Tech Stack (Salesforce, Salesloft, Gong, Tableau, choice of PC or Mac) Option to work remotely. (Offices in Glendale CA, Atlanta, Salt Lake City)

Minpunten

There is no opportunity for growth. There are multiple SDRs that have been in the position for over two years. Friction between AE teams and SDR teams. (How each team obtains quota almost goes against the other team.) Overinflated Sales Development org (Over 70 SDRs) with not enough quality leads for everyone and leads have been recycled through too many times to the point prospects feel as if they’re getting harassed

Ontdek andere reviews over ServiceTitan

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great product, demos are put up for you.

Minpunten

quota is a little unreasonable. pipeline can be garbage.

1,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really decent benefits regarding healthcare. The people on the teams themselves are great. Too bad they're stuck there right along-side you in a rough spot.

Minpunten

-Overwhelming amount of information to learn about a software that they keep adding more and more new features to. (Constantly, its unending, the software is so massive at this point its overwhelming to both customers and support.) -Pushing more and more AI creep. The new AI case assistant is going to take over the position soon, we're literally teaching it how to do our jobs and solve cases for us. It already knows how to do so, it's just getting fine tuned and we're the ones providing it info. -Management has no idea what they're doing and feels like they're constantly panicking and pushing harder for stats and metrics that feel rough and unreasonable. -No communication between major teams, leading to internal friction that leads to you wondering 'what do these other people even do around here' sort of mentality? -No room for upwards movement into the company, applied many times for positions and was kept where I was with replies of, "You weren't quite what we were looking for." -Armenian support seems to get treated far better than American Support staff. Getting extra holidays off while American Staff still have to work most holidays to begin with.

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