Leuke kantoorsfeer - werkgeversreview Account Manager bij ShipEX

Thank you for taking the time to leave a review and for being part of ShipEX for several years. We’re glad to hear you've had a positive experience overall, especially with our salary pay structure, paid health insurance, and the flexibility our Home Time Bank offers. We also appreciate your honest feedback. Our Driver Managers (DMs) are focused on keeping drivers moving safely and efficiently. While it may sometimes feel like close communication, our DMs are highly focused on operational needs and do not have the capacity to micromanage. Their role is to support drivers through strong communication, especially during key events like claims, accidents, or situations that naturally require more frequent updates. We also want to emphasize that trip planning and hours management are handled thoughtfully. While some plans may not seem to line up at first glance, trust that there is often a broader strategy in place — such as coordinating load swaps with other drivers — to keep freight moving and get you where you need to be safely and on time. We truly appreciate your continued commitment to ShipEX and value the feedback you’ve shared.

We appreciate you highlighting the positives, including our pay, miles, modern equipment, and recruiting team. To clarify, our drivers receive a consistent weekly salary, so they always know exactly what their paycheck will be, along with monthly bonuses that are calculated separately. If there was any confusion around practical mile calculations or how those figures are determined, our Safety team or your Driver Manager would have been happy to walk through that process in detail. We’re glad you shared your perspective and wish you the best on your future endeavors!