Hours and Schedule SUCK!!! -10 Rating for Work/Life Balance - werkgeversreview Guru (Remote) bij Shopify

3,0
16 apr 2016
Aanbevelen
Goedkeuring directeur
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Pluspunten

People are nice, good crew of work staff. Platform is good and easy to work with

Minpunten

The scheduling sucks. Be prepared to work 12 days straight with one day off. Instead of having a normal consistent schedule your days off change all the time. It would be so easy to have a consistent schedule with over 300 staff but instead it is total chaos. The busiest shifts end up with 16 staff. It is a nightmare! Only upper management get stat holidays!!! Stat holidays should be optional. If you are considering a job with Shopify say goodbye to every stat day including Family Day, Easter, Christmas, etc, etc....

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Reactie van Shopify
10y
Thanks for taking the time to submit your review of our schedule. Because we are a 24/7 operation, we have team members on at all times. This is very common in a contact centre environment. No one on our support team works 12 days in a row - and if this happened - you should be talking to your HR partner about it. The Guru team is the most important team we have here and we do our best to make sure people get the time off they need. The schedule is in constant review and we take the time to listen to our employees concerns. I really encourage you to reach out to your squad lead and HR partner to see what we can do to accommodate your schedule.

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5,0
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Pluspunten

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Minpunten

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2,0
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Minpunten

The management experience on the Growth Marketing / SEO team did not match the quality of the work. Feedback was inconsistent (positive in meetings, critical in private messages) which made it difficult to know where you actually stood. Issues that were never flagged in real time were later consolidated into a formal performance document, which felt predetermined rather than developmental. When I raised concerns professionally about the communication dynamic, the relationship shifted noticeably. I've spoken to others who experienced a similar pattern on this team. The culture says it values direct feedback, but in practice, giving feedback upward was treated very differently than receiving it.

2
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