Talented and wonderful people who frankly deserve better. - werkgeversreview Account Management bij Shoptiques

3,0
1 aug 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- AMAZING PEOPLE. Hands down most incredible human beings I've ever had the joy and privilege of working with. - GREAT IDEA, and an interesting business model. - MAD PHONE SKILLS. If you live, you will come out the fire a phoenix with unflappable customer support/sales skills. - LEARNING EXPERIENCE. Those who keep their eyes open and make their own opportunities will learn a lot. - EXPERIENCE IS WHAT YOU MAKE OF IT (EXPECT LITTLE HELP) This can be a good place to work, but be prepared to fight for it, every step of the way, because CEO is not looking out for you and other management can't do much.

Minpunten

- LONG HOURS. If you work to live, you will resent this quickly. If you're an over-achiever, your work ethic will be taken advantage of - set your own boundaries or suffer. I'm talking people passing out at their desks and the EMTs getting called kind of hours come Black Friday. - LIMITED MOBILITY. You will be told things are not your job, and that you should "focus" on achieving the questionable goals given to you before making suggestions or asking for responsibility. - UNFAIR PAY. You may be given another person's job because they abruptly leave the company, and you'll receive a raise that does not come anywhere near to what the person who left was paid. - CEO LOVES SURPRISES. Surprise! We've changed your title and responsibilities without consulting you! Surprise! Your manager's last day is this Friday! Surprise! We're going to turn up the music because it's somebody's anniversary while you're on the phone with an enraged client! - EXODUS OF SENIOR LEADERSHIP. Since I started and since my own departure, the SVP of Sales, Executive Vice President, Director of Paid Marketing, Director of Recruiting, and Director of Account Management have all left for various reasons. Most lasted even less time than I did. - HYPER-FOCUS ON SALES. This is to the detriment of all other teams, too much emphasis on signing new boutiques in order to grow, instead of focusing on how to better serve existing clients and keeping technology up to scratch. - DEPARTMENT SILOES. Apparently this has improved since I left, but speaking to other teams/departments was seen as a "distraction."Engineering team especially was kept a distance.

Ontdek andere reviews over Shoptiques

5,0
26 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work environment to work in

Minpunten

Work load but definitely learned a lot

5,0
15 nov 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I have been working at shoptiques for quite awhile now and it just now occured to me to look at glassdoor. I am personally offended by the negative review written below and I just feel like i have to respond!!! First of all, Noone asked me to write this review!!!! Honestly, I can't imagine the CEO or anyone else stooping so low. Also, I know exactly who wrote that review !!! Just fyi your review clearly violates the "community guidelines" advised by glassdoor (cough "Please stick to the Community Guidelines and do not post: Aggressive or discriminatory language"). I am sorry you were let go. Shoptiques isn't the right fit for everyone but life usually works out for the best so you'll be ok. I would agree though! i think shoptiques had some cutbacks. Ive talked to Olga about my concerns and she explained that as a new business she had to pivot in order to grow. businesses go through ups and downs so makes sense to me. I heard the turnover was quick awhile back..but i havent noticed it since ive started. It hasn't been as bad as my last startup job.... Also from what i hear olga implemented major changes to resolve the issue. I dont find shoptiques that "intense". I think the office is pretty laid back and the people i spend the most time with work hard but overall seem very happy.

Minpunten

well apparently they dont serve champagne!!! I mean come on! (umm dude! i advise you to get a dictionary... or google work... because i think you might be confused.... makes sense you were let go)

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