Complaints not taken seriously - werkgeversreview Technician bij Sinclair Group

2,0
30 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Most staff are brilliant cannot fault them Brand training is consistent and encouraged

Minpunten

Multiple managers have had multiple complaints that have been swept under the rug

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Reactie van Sinclair Group
7mo
Thank you for taking the time to share your feedback. We’re pleased to hear your positive comments about your colleagues and the consistency of our brand training — we know how important both are to creating a strong team culture. We’re genuinely concerned by your comments regarding complaints not being taken seriously. This is not the experience we want any team member to have. At Sinclair Group, we are committed to fostering a respectful and transparent workplace, and we take all concerns seriously. We encourage anyone who feels their voice hasn’t been heard to reach out directly to our HR team or use our confidential reporting channels so we can investigate and take appropriate action. Your feedback helps us improve, and we appreciate your continued service over the past several years.

Ontdek andere reviews over Sinclair Group

5,0
9 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This company really cares Supportive (in every way ) Respectful (no matter your position everyone really gets on well ) Skill development Well structured Always looking at ways to help staff to progress and be happy and make work life balance easy. I have actually witness very kind thoughts & gestures by management going above and beyond always.

Minpunten

Bigger canteens at all sites as some have darts tv and games and other only have a few chairs

avatar
Reactie van Sinclair Group
1mo
Thank you so much for leaving such a lovely review — and for being part of the Sinclair family for so many years. It really means a lot to hear how supported, respected, and happy you feel here, especially from someone who’s been with us for nearly a decade. The positive atmosphere you describe is exactly what we aim for, and it’s our people who make that possible every day. Your comments about the team, the structure, and the genuine care you’ve experienced are great to read, and we’re glad you’ve seen those moments where colleagues and managers go the extra mile. We also appreciate your suggestions. we'll make sure they’re passed on. Thanks again for taking the time to share your experience — and for everything you bring to the company. We're really glad you’re part of Sinclair Group.
5,0
9 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great atmosphere around the showroom and within the team. Enjoy everyday I come to work always striving to improve and progress. Great opportunities to learn and develop further!

Minpunten

Nothing to mention. 10 out of 10

avatar
Reactie van Sinclair Group
1mo
Thank you for taking the time to share your experience, and for your continued commitment over the past few years. It’s fantastic to hear that the atmosphere in the BYD showroom and the support within the team are helping you enjoy your role and continue developing your skills. We’re proud to be building a positive, forward‑thinking environment as BYD grows in the UK, and it’s great to know that you feel motivated to progress and improve every day. Your enthusiasm and dedication make a real impact on the customer experience and on the wider team. Thank you again for your feedback and for everything you bring to BYD Cardiff. — Sinclair Group / BYD Cardiff
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