SmartAsset

Reviews voor SmartAsset

Dishonest Management - werkgeversreview Account Executive bij SmartAsset

1,0

25 jan 2022

Account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The paychecks clear and I got some swag.

Minpunten

During the interview process management mislead or was outright dishonest about the following: They said it was a mix of inbound and outbound sales. It's exclusively outbound sales for at least the first 6 months or so while you ramp. This would not be a problem if there were qualified ppl to sell to. Because of compliance almost all the major firms cannot work with us. What are we supposed to do? They said top performers exceed quota by cold calling/LinkedIn/cold emails. All the top performers get inbound leads or have "referral networks" from prior industry experience etc. Very rarely if ever are cold deals closed. They said they were investing in new technology. The technology (CRM, call recording, sequencing etc) barely work. It's so bad it would be funny if my paycheck didn't depend on it. Everyone agrees about this, it's a running gag. And because we work remotely it is almost impossible to get help from IT. You send a slack message and hopefully by the end of the day they respond. I've never really received support I felt good about. On that theme they said we had a plan to return to the office. Which is a big reason I took this job. I guess they "changed their mind" we are 100% remote. Which probably wouldn't not be a huge deal if things actually worked. See above. If you prefer remote this is a plus though. When I bring up these concerns I get a response like a politician waffling, avoiding my questions and concerns. Most of the lower and mid-management I've talked to agrees with me but they can't do anything to change it. The company has been around for a decade and has never been profitable. We live off of VC money. Make of that what you will.

Reactie van SmartAsset

Hi this is Dave Frisone, CRO at SmartAsset. I’m sorry to hear that you aren’t having a world class experience at SmartAsset. SmartAsset is scaling very quickly and our sales team consistently exceeds quota month after month, but that said, there is always room for improvement, so I appreciate your feedback as we take all reviews very seriously and look to implement change when possible. Like any sales role, this job is certainly demanding, so it’s imperative that you lean on your manager and training team for support and let us know directly the areas (sales skills development, operational/tech support, etc) where we can help you succeed, especially during your ramp up period. Also, as we grow the sales team to keep up with demand, setting proper expectations during the interviewing process is extremely important, so your feedback there is particularly valuable, and I will personally work with the recruiting team to ensure we better align on what to expect when joining the team. Finally, regarding our plan to get back to an office in some capacity, while I agree that salespeople benefit from some in-person interaction, we are constantly evaluating the risk/reward as we all navigate the Covid-19 pandemic and have currently halted all in-person gatherings for the safety of our colleagues. That said, I encourage you to speak with your sales leader and/or take the hybrid office survey to ensure your voice is heard. Thanks again for your review, and please feel free to put some time on my calendar to discuss any ideas in more detail. 2022 will be our best year yet, and I’d like you to be a big part of it!

Ontdek andere reviews over SmartAsset

5,0

8 jun 2026

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

remote only, great for those who don't need hand holding

Minpunten

remote only can hinder your professional career, some might say

5,0

4 mrt 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Minpunten

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

Reactie van SmartAsset

3mo

Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.

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