Started out exciting, but quickly showed greed and obvious lack of value for employees. - werkgeversreview Helpdesk Technician bij Snap Technology

Lots of overtime with no compensation and no return on the hours if you have an appointment or something where you need a few hours off. They expect you to work extra hours weekly, but will dock you if you take anything past your small amount of allotted PTO. The owner is very disrespectful and publicly humiliates and degrades employees. If you stand up to him, even in a professional and respectful way, he will write you off and literally refuse to talk to you or reward any of your efforts. The pay is not competitive. At all. They require certifications, offer to pay, and then take back the exam fees from you if you leave or they ask you to leave, even though there is no signed agreement stating you owe the money back. No structure as to how the different levels of support work. Policies are stated and then never enforced. Lots of confusion. They expect employees to travel to client sites using their own vehicles and gas and refuse to reimburse for any mileage. One employee had days where he would drive 200+ miles and was never reimbursed, just to give you an idea. Repeatedly having to request work and find ways to fill in time sheets because there was often nothing to work on, but you were always accountable for your time. Training is pretty much non existent.