Services Problems - werkgeversreview Outbound Representative bij Softchoice

1,0
20 aug 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

It is really cool to be able to bring your dog to work. Those that are allergic to dogs or do not like dogs know the policy so they can choose whether to accept employment if that bothers them.

Minpunten

I do not work in one of the large offices, such at Toronto, Seattle, Atlanta... As such, Softchoice has not really invested in technical talent where I work. However, we are still supposed to be selling professional services. Travel makes out of state resources expensive. We do most of our services using partners. From what I hear from other cities is that the partners tend to be easier to work with than Softchoice employees. The problem is that most of the good subcontractors do not want to work with us any more. We mark up their rate, sometimes excessively, then add project management and do not provide no value to the customer for the charges. On top of that we may take months to pay the partner. The partner can not find anyone at Softchoice that can explain why there is a delay or what happened when checks do not arrive when promised. No one seems to know anything or to care. If a partner is good, why would they put up with all of this? There are few people in the company that value customers, employees or partners. It appears that most people outside of sales view their job as making Sofchoice hard to do business with. It is amazing to me that a business that counts on sales people selling things to stay in business, would have such a low disregard for sales people, customers and partners. Our leaders did a good job when we were selling just Microsoft licenses, but they are clearly over their head at this stage. The private investors will probably bring in their own team, but I do not expect I will be around long enough to enjoy the benefits of that change. I will be getting in the huge revolving door with all the others soon and exiting.

Ontdek andere reviews over Softchoice

5,0
28 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company culture and great place to work.

Minpunten

None that I can think of.

avatar
Reactie van Softchoice
4w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3,0
9 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Challenging and interesting work. The potential is there.

Minpunten

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

1
avatar
Reactie van Softchoice
1w
Thank you for taking the time to share your feedback. We understand how important clear decision-making, alignment and communication are, and we’re sorry to hear this has been your experience. We appreciate your openness. Input from team members at all levels is essential to how we improve and grow, and we encourage you to connect with your leader or HRBP to further discuss your concerns.
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