Maybe ok for an entry level sales person, terrible place for a professional sales person to work. - werkgeversreview Inside Sales bij SolarCity

As a time tested saying goes, people don't leave companies, they leave bad management and when it comes to Inside sales at SolarCity, this is 100% the reason, sales staff turnover has been incredibly high and some incredible talent has left SolarCity to work elsewhere over the last 18months due to this poor management. There is also way too much management and most of the management do not really know how to manage different personality types and how to motivate their teams. They use fear of losing your job as a motivator. Instead of running a professional sales environment where a sales pro can just do their job with little distraction, inside sales people (at least those in the Vegas office) are micromanaged until they quit out of frustration. The open office format is terrible and noisy. When you are on a sales call, customers can hear the conversations going on around you (many of which are not professional in nature), in addition there are gongs, cowbells, outbursts of clapping & shout outs (for mundane things),a and music playing which customers can also hear and is distracting to everyone on a call. Low pay - you don't get paid on jobs at install, sometimes (depending on state/market) it can take 6 months after sale to get the actual system installed. The sales floor average is 40-50% of jobs sold never get installed (the fall out is often things out of the sales person's control). If you're used to having professional sales management, going to this environment will be a shock. There is no sales training that's done from the Director or VP levels and Regional Sales Managers (RSMs) do very little as well, most just micromanage and go over statistics and #s that everyone is already aware of already...in other words, pretty ineffectual sales management. Management is out of touch with how telesales works in today's tech era and relies on old school boiler room phone tactics which are out of touch and not aligned with how most people go through the process of deciding to go solar. Many of the RSMs who report to the directors, never received proper training in how to effectively manage sales teams and sales people so as a result they also overly micromanage their team members and just regurgitate the directives from the directors who only know how to micromanage. Unrealistic expectations - Over the last 6 months, 40-60% of the entire sales floor does not hit their monthly quotas. To most intelligent people, a systemic failure such as this would immediately indicate there's a problem with management or a problem with an unrealistic quota process (which is set by management, so bad quota system is a function of bad management), but sales management still has their jobs month in and month out, yet good sales people are let go every month because of a quota process that sets everyone (even a top performer) up for eventual failure. There have been so many instances of someone being a top performer one month and 1-2 months later getting put on a PIP (performance improvement plan) the very next month for not hitting quota. People are even expected to hit their quotas even when they are out a good portion of the month due to illness or vacation. Pressure to generate referrals is put on brand new sales people when on average the time it takes several months before referral can be generated. RSMs in the Vegas office have not hit their quotas in over 6 months. Many of the positive things cited in earlier reviews are no longer present. For example the free snacks & cereals have been taken out and were replaced with pay vending machines now. Spiffs are no longer occur at the frequency and value they used to be, There are so many metrics you are graded against and it's almost impossible for anyone to excel in all areas. And you could be great at 90% of them, but management will usually be riding you on the 10% you're not. There is uncertainty how the acquisition by Tesla will affect various sales depts. I highly doubt when the Tesla team takes a look at the caliber of the sales management and the results they've gotten over the last 6 months, they will let them represent the Tesla brand Elon Musk worked so hard to build and which has a very good reputation. If I were Tesla, I'd clean house of 80% of the management and half of the sales staff. The executive leadership of SolarCity has allowed this substandard and embarrassing call center management to continue and persist way too long. As a result, 100s of good sales people have come and gone through what has become a revolving door (a few of managed to transfer out of state to work in the field), SC's reputation has been damaged due to the boiler room tactics, and the company culture has been eroded and is a shell of what it once was as a result. Morale is terrible in office due to all the above reasons. Working here is like being a human yo-yo. When I first came to work here, I thought it was great and recommended my friends looking for work to consider SC, now I wouldn't recommend inside sales to my worst enemy. Most of us are actively updating our resumes and looking for better opportunities.