Pluspunten
EDCO offered several decent perks including the ability to work from home, a relaxed and rather casual office environment, and decent benefits and pay, including the opportunity* to earn more if an employee surpasses their goals. Advancement opportunities are frequent.
Minpunten
The goalposts of working at EDCO change frequently, randomly, and without reason. Employees will find themselves punished for varying minor infractions, and possibly find their goals and metrics shifting wildly without explanation. Productivity rates nearly doubled for many employees over the last year, problems with EDCO’s own proprietary software program also led to many people having to do more unnecessary work without a timetable for these things to be fixed. (One group of employees Literally had their system have a huge processing error for their work that led to everything having to take longer to work. This issue was not fixed for nearly 6-7 months.) Due to the shifting metrics requirements, the opportunity to earn extra pay basically vanishes as employees have to work even harder to just even keep their jobs. The computer system also monitors time spent actively working — but any breaks for water or bathroom visits that are done, even 15 minute breaks, is counted against “time actively working” — meaning it can become incredibly easy for anyone to suddenly find themselves under that threshold and getting written up. It is now regularly pushed for employees to pick up working multiple sites — and despite a supposed “10 week on-ramp”, training for new sites is usually woefully inadequate as Team Leads are generally slammed with huge amounts of work, leaving employees new to the sites floundering.