Don't work here, seriously they suck. - werkgeversreview Tier I Technical Support Hsi and Ttm bij Spectrum

Constantly forcing people to change their shifts, being yelled at by people for first world problems, Charters service is absolutely terrible and that is why there are so many complaint calls. The contractors do not care about the customers and then the customer calls in and yells at you. There are constant outages that upset people and charter doesn't seem to care as long as they are making a profit.