Don't take the bait. - werkgeversreview Customer Care Agent bij Spectrum

1,0
11 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The job pays, so that's nice.

Minpunten

Brought everyone back to work in office during Covid Recruiter lied about shift differential A lot of effort put into training, but it's mostly about "ARM statements," instead of teaching you what you actually need to know to do the job. They assume you'll just learn that on the phone while someone is yelling at you. Sales lies to customers, then we had to clean it up even though they don't teach you how. Terrible turnover rate and nobody wants to be there, but they just act like everyone that leaves "wasn't a good fit"

avatar
Reactie van Spectrum
4y
Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that is safe, comfortable, and that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals for our offices. We appreciate your comments and will share them with our leadership team.

Ontdek andere reviews over Spectrum

5,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very clear work-related documentation for code bases, business documents/terminology, and other related information

Minpunten

Hybrid schedule only allows for one work-from-home day

5,0
17 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensatie, uren werk en privéleven, voordelen, leuke omgeving met veel leer- en groeipotentieel

Minpunten

Strikt op dresscode en professionele uitstraling

309
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