Depressing job dealing with Charter's nasty customers - werkgeversreview Customer Service Representative bij Spectrum

1,0
20 sep 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good starting pay, plenty of hours, some good benefits, co-workers were decent, good training before being put on floor.

Minpunten

Everything else. Nasty negative customers. Management too restrictive to allow call center reps to properly address customer issues. Did not have consecutive days off. Management non-caring and unresponsive. Metrics near impossible to meet. Punished for needing to go to the restroom when not on a scheduled break. Not able to take a break when needed, only at scheduled times.

Ontdek andere reviews over Spectrum

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good place to work at

Minpunten

no bad things to say

5,0
17 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensatie, uren werk en privéleven, voordelen, leuke omgeving met veel leer- en groeipotentieel

Minpunten

Strikt op dresscode en professionele uitstraling

309
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle