Don't recommend - werkgeversreview Care Support Coordinator bij Spring Health

1,0
11 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay was decent, access to free therapy was nice since you'll definitely need it.

Minpunten

Disclosure, it's been a year since I left, but I don't expect much has changed. Spring is growing way too fast for care support staff to keep up with the constant barrage of requests from providers and members, which leaves coordinators overworked and burned out. There was lots of talk about taking care of yourself and your mental health, but in reality, the expectation was to never say no and to keep up the hustle.

Ontdek andere reviews over Spring Health

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I received payment on time.

Minpunten

No cons. Just moved on.

3,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company's products help people in meaningful ways

Minpunten

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

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