Leadership issues - werkgeversreview Customer Success bij Spring Health

2,0
20 sep 2019
Aanbevelen
Goedkeuring directeur
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Pluspunten

Solid recruitment led to really good employees; "move fast and break things" is the mantra, so you get to learn how to move really quickly in a young company. Business model is solid and clients are treated really well.

Minpunten

Leadership style of the CEO caused brilliant people to leave because of unrealistic expectations and inability to work with people. Turnover is about >50% under this management team. We had some senior hires that made complete sense, but they left in due course.

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Reactie van Spring Health
6y
Thank you for taking the time to share such thoughtful feedback; we appreciate the work you did to help us accomplish our mission to eliminate all barriers to mental healthcare. I agree with your feedback and we’re taking the necessary steps to further evolve to make sure sure this is a great place to work. We really pleased on how the team has continued to grow, as we now have 30+ employees and extremely low turnover.

Ontdek andere reviews over Spring Health

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I received payment on time.

Minpunten

No cons. Just moved on.

3,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company's products help people in meaningful ways

Minpunten

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

6
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