Disappointing Experience despite a promising mission - werkgeversreview Care Support Team Member bij Spring Health

1,0
28 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home is nice

Minpunten

The company promotes removing all barriers to mental health but sadly this commitment doesn't extend to care support team. Burnout is widespread, Leadership is aware and does not address the root issues. Communication is inconsistent, frequent changes to policies and systems often announced late or not all. Not enough team member's to support the volume. Feels more focused on profit than employee or customer's wellbeing. If you're looking for a supportive, transparent or sustainable workplace this isn't for you or me. Looking elsewhere because things remain the same.

Ontdek andere reviews over Spring Health

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I received payment on time.

Minpunten

No cons. Just moved on.

3,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company's products help people in meaningful ways

Minpunten

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

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