Shady Organization - werkgeversreview Customer Service Representative bij Startek

1,0
27 aug 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some of the employees were nice

Minpunten

I don't even know where to start: - Continued to pull me off assignments randomly during a 4-month period - Watched my pay go from $21 per hour to $14 per hour - Company offered $11 per hour assignment after $21 per hour assignment - I was out of work for 3 weeks after randomly being pulled from assignment - Assureforce, their payroll software, never works - I had to rely on my supervisor to manually document my hours - Their software kicks you out regularly (Amazon Workspaces, Citrix) - Being connected to the Ethernet did not help you to stay in the system at all - Supervisors never respond to emails, phone calls - Difficult to keep track of random supervisors who send emails, phone calls - Last assignment involved technical training that should be more than $14/hr - Training involved only reading manuals, instead of navigating the software - Last assignment I was told to purchase extra PC monitor and cables - No one warned us beforehand of the new equipment we had to buy - Refusing the lower paying assignments, Startek assumes you're quitting - Totally disorganized because Startek never communicates in a timely way - Employees are always lost about what is happening to them - Recruiters always leave out important information about job assignments - Many employees go into assignments not knowing the prerequisites

Ontdek andere reviews over Startek

5,0
22 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team was very helpful Open door policy Training was great

Minpunten

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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