Pluspunten
The benefits and pay paired with the opportunities for growth in other departments can be a huge plus when working for State Farm no matter the position you start in. There are always openings to move and grow, so long as you're on top of your current position.
Minpunten
The constant pressure to meet metrics while maintaining quality can be a huge emotional and mental drain, especially when many of the metrics haven't been changed in 20 years to adjust to a rise in responsibilities for auto adjusters. Expectations to do the job to its fullest and handle every claim to the furthest extent is in constant opposition with the speed that they expect to be used to do so. This very often results in employees cutting corners to meet numbers at the cost of proper claim handling and customer service. In addition to this, cuts are constantly being made to save State Farm money as a whole (often lost as a result of quality handling) while piling more work on top of the lower rung positions instead of hiring more to increase quality of work. Very often brand new projects, programs, and procedural changes are implemented with little warning and poor communication to set affected associates up for success such as people being randomly selected from on department to help another with only a day of training to learn that department's work (that the associates you're helping have been trained for weeks to learn). It can be incredibly stressful.