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      Step Change

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      Reviews voor Step Change

      Amazing learning experience which continues to pay dividends for my career - werkgeversreview Strategy Executive bij Step Change

      5,0
      29 sep 2019
      Strategy executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - My time at Step Change left me with lifelong friends and great professional mentors, I still drop into the office to say hi and to learn new things. - Culture of mentoring and learning is strong, the senior staff genuinely cared about helping me fulfill my potential - Great variety in the types of projects and problems I worked on - Even from a fairly junior position my suggestions and ideas were taken seriously

      Minpunten

      - Expectations are high, so the work can be stressful but high expectations is how you achieve great things - Strong culture of learning and honesty isn't for everyone but if you're motivated and creative you'll thrive

      Ontdek andere reviews over Step Change

      1,0
      18 nov 2025
      Debt advisor - client support
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      None that I can think of.

      Minpunten

      Working at StepChange Debt Charity is soul‑destroying. The role is relentless, taking call after call with no real break, leaving staff drained. Managers refuse to speak to customers when complaints arise, leaving frontline staff to take the brunt. Unrealistic KPIs and harsh call targets push people to breaking point, with many going off on long‑term sick due to stress. Staff turnover is extremely high, and morale is constantly low. If your face fits than great and if not then be prepared! While the charity’s purpose is admirable, the internal reality is damaging, unsustainable, and leaves employees feeling undervalued and expendable.

      5,0
      23 okt 2025
      Administrator
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good culture good leaders work from home

      Minpunten

      I can’t think of any cons it was a good place to work

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