Pluspunten
Production employees and leads are great with a high commitment to delivering on time and with high quality.
Minpunten
The entire company is aware of all the issues and road blocks the production team runs into but chooses to focus on other areas. They choose to revamp internal systems that directly affect the production team and had asked for feedback on what minimal requirements it should have to be useful for the team and fails to deliver on all of them. There was minimal to no transitionary period provided to the production leads and managers to aid in its successful integration and took away visibility from the team on existing projects which led to late deliveries. The entire warehouse was understaffed with increased sales goals for months which led to delayed projects for months. There director of operations also has serious issues with favoritism and choosing to listen to rumors instead of finding the root cause to the issue and fixing it. There were issues escalated on multiple occasions with minimal to no action made to rectify the situation since they highly favored the manager in question. Also, they talk about growth over and over again but leads have had the same position for 3-4 years with no room for growth. They do not want to create new opportunities or at least level two lead positions because they do not want to re-invest in their people. All they do is give you mandatory over time months on end with no reward for the job well done.