Sutherland

Reviews voor Sutherland

High pay for a non voice account - werkgeversreview Consultant bij Sutherland

4,0

30 sep 2025

Consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Above average pay for non-voice account Plenty of upskilling Lots of opportunities internally

Minpunten

Low annual increase depending on your scorecards and company's revenue Too much upskilling but no pay increase Initiatives were gone when the management changed Job went from handling dual chats concurrency to having 2 to 16 chats at a time and they ask agents to reply within 3 mins which is impossible

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5,0

21 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, reasonable pay, and flexibility with work scheduling.

Minpunten

Benefit plans are expensive if you have any dependents on the plan.

2,0

21 jun 2026

Telephone support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I liked phone tech support and am searching for more of the same.

Minpunten

Toxic management environment. Got a new manager who could do nothing but find problems. Got let go from a 50 - 100 person department a day after about 20 new trainees were brought in.

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