Would rate 0 stars if I could - werkgeversreview Tier II Technical Support bij Sutherland

1,0
25 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are no pros the company is terrible and treats employees like numbers. They don’t care at all and want you to live under their thumb.

Minpunten

Everything. Here’s an example. My grandmother passed away and I went to go to her funeral and visit relatives. The entire time I was gone they called me asking where I was even though I told them prior to leaving. They told me that I had to call in every day I’m not there even though I told them how long I was gone for. They continued calling and threatened me. I gave them all information prior to leaving. I’m not a slave and will not be treated as one. Also they lie about time between calls and schedules are based on “performance” but it has nothing to do with helping the customer it has to do with the dumbest made up performance rules ever. They take advantage of foreigners that don’t know their rights (in native to Canada but a lot of Indians work there and they take advantage of the fact they don’t know Canadian labour laws. The pay for the work and training required to do the job is laughable. I can go on and on.

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Reactie van Sutherland
3y
Thank you for your detailed review and and we're sorry to hear about your experience.

Ontdek andere reviews over Sutherland

5,0
21 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, reasonable pay, and flexibility with work scheduling.

Minpunten

Benefit plans are expensive if you have any dependents on the plan.

1
2,0
31 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They will hire ANYONE. So if you are in need of a job, you can find something quick to hold you over

Minpunten

Very unprofessional environment. No room for advancement.

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