Awful senior management at Sutter Shared Services (S3) - werkgeversreview Human Resources bij Sutter Health

1,0
13 okt 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent retirement benefits IF you stick around long enough. Health benefits are good. Many good people work here. Or if you have an aversion to trash, rest assured your trash can will be emptied 3x a day at S3. But given it’s a paperless environment, odds are you won’t have any trash to be emptied anyway.

Minpunten

Ineffective upper level management who are focused on ill-designed meaningless metrics that make no sense and drive the wrong results. And they don’t care. Demoralizing to staff who are overworked and unsupported. Good luck getting your soft phone and your computer to work. Regimented, overly structured environment. Paperless to the extent they won’t even provide you a pen let alone a notebook. Zero ongoing professional education other than their internal flavor of the month such as the latest fanatical following and unending reiteration over and over of the Oz Principles. HR covers for abusive senior leaders. Sterile environment- nothing allowed on your walls, any personalization is heavily discouraged and lecturing signs are posted everywhere about kitchen etiquette, bathroom etiquette, printer etiquette, conference room etiquette, what you can and can’t do and how and when it should be done. So glad I moved on to a company that knows how to treat professionals like professionals. If you want to be treated like a delinquent child with no ability to think, and you love micromanagement, and desire unending lists of rules, then S3 is the place for you. Other Sutter facilities have different cultures.

Ontdek andere reviews over Sutter Health

5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Minpunten

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Minpunten

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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