CST program is toxic - know what you are getting yourself into - werkgeversreview Circulatory Support Technician bij Sutter Health

2,0
26 aug 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good clinical learning opportunities for people who are trying to get more hands on patient care experience in the OR. Upper management is nice.

Minpunten

I joined the CST program hopeful that I had found the perfect opportunity to advance my career in healthcare. However... The CST department is run by team members with no prior management experience and have a bullying approach to their training. They are very nice to you in the beginning, but shortly after it becomes a "prove yourself or get out" culture that is akin to pledging a fraternity or sorority. I felt that the treatment I received was unfair and straight up vicious at times. Instead of feeling supported, I felt disrespected, lied to, and almost as if they wanted me to fail. They claim they want to support you and see you succeed, but will not set you up for success. Instead, every mistake is irreversible in their eyes and another reason to lash out at you and gossip behind your back. If you are looking to learn from strong, compassionate, and inspiring leaders, you won't find it here. While I got to see some cool procedures, it was absolutely not worth the abuse and hostility I received.

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5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

What can I say......thank you so much for having me and choosing me as a Sutter Employee, it was a dream come true.... I really love what I do, i used to be a Medication Technician and a CNA for year before coming to SUTTER HEALTH-MMC, patient care is my favorite part, making sure with cleaning and sanitizing, getting the rooms ready for our patients is an honor, thank you SUTTER TEAM for having me

Minpunten

Lots to learn, and learn from the best, we have the great team

3,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Minpunten

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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