Big Brand, Small Leadership - werkgeversreview Anonieme werknemer bij Swarovski

1,0
27 feb 2019
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Swarovski is a world recognized brand. They do well in the retail space, however they are a conflicted family owned business with a varied set of practices across the portfolio of businesses. Fair benefits.

Minpunten

Leadership is severely lacking. No training opportunities for anyone no matter level. Toxic work environment.

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Reactie van Swarovski
7y
Thank you for your review, you have made several interesting points in your review and we value your feedback. We have already begun to address many of these points, by hiring additional trainers to better support our retail employees and adding in additional online training options to support both home office and field employees. In addition, each year we evaluate our benefit package and strive to offer competitive benefits for our employees, including a tuition reimbursement program for full-time permanent employees. We are also working hard to improve communication amongst the divisions by adding in monthly Town Halls and an Omni-channel approach to our customer service model. As I am sure you know we pride ourselves on an open-door policy and value feedback from current and former employees.

Ontdek andere reviews over Swarovski

5,0
31 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits working part time

Minpunten

Retail hours can be difficult

2,0
24 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Minpunten

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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