Run for the hills! - werkgeversreview Customer Service Representative bij TAL

1,0
16 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Colleagues were nice. Made new friends and work from home arrangement was great.

Minpunten

Low paid, ridiculous systems (multiple access required for simple tasks), terrible management, extreme micro management of frontline staff & bullying by certain leaders, lack of support and ridiculous training (nearly 3 months to train for frontline role) and the trainer didn't even show up until 10-10.30am without giving trainees notice who had started at 9am. All Team Leaders leave around 5-6pm whilst new staff left on their own until 7pm without support. I wonder if the CEO knows how bad it actually is as I believe there is a high attrition rate.

avatar
Reactie van TAL
2y
We're sorry to read your review of TAL. We take all feedback seriously and will ensure your comments are shared with the relevant leaders at TAL. You can also contact peopleandculture@tal.com.au to discuss this further.

Ontdek andere reviews over TAL

5,0
17 aug 2021
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

TAL has been a great place that is a large company in the industry but also feels close-knit on the inside. Opportunities are given to those that seek it. People are candid and passionate about their work.

Minpunten

Like most financial companies, change can be slow but progress is always happening. Sometimes there can be a dull in communication between management and teams.

avatar
Reactie van TAL
4y
Thanks for sharing your view of working at TAL, we're proud of our company culture and that our people show passion in the work they deliver! We will ensure your feedback is passed on to the relevant leaders at TAL.
5,0
16 mrt 2020
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supports their staff - even during a lot of turmoil in the industry

Minpunten

Some parts of the business are a little siloed

avatar
Reactie van TAL
5y
Thanks for sharing your feedback, we appreciate you taking the time and glad you had a positive experience!
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle