Worst place to work for - werkgeversreview Member Care Agent bij TP

1,0
3 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None they gaslight into thinking they support you

Minpunten

You are hired and not properly trained so once you get on the floor, you do not know what you're doing. They lie to you and tell you that the first 10 surveys that you get do not count that is false. They do count there is no training once you get on the floor they do not help you or assist you and they will lie to your face and tell you that you have. To bring up your scores, but next thing you know you're fired no job no warning and you've just been live the whole time so if you wanna work here, waste your time and be jobless. Yeah this is a place for you.

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Reactie van TP
7mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

Ontdek andere reviews over TP

5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Working from home -Great hours -Flexibility -Paid time off

Minpunten

-Legacy systems -No other cons

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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