5,0
10 dec 2025
Huidige werknemer, meer dan 3 jaar
Manchester, Engeland
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Flexible working hours, prioritises mental health, overtime pay is very well , working from home available, although now it is hybrid job role, managers are lovely , there is support when needed (not all the time though)
Minpunten
Barely any lunch break, late shifts can start at from 8-5pm and late shifts 12-9pm, calls can get very tedious when it’s a busy day no time to breathe in between calls and too much micro managing as they keep a look out for your AHT targets, it feels like you’re being watched constantly and get told off for being on comfort breaks when you need to go to the toilet for more than 7 minuites. Training is provided but you are learning on the job.
Reactie van TP
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