Comfortable - werkgeversreview Claims Assessor bij TP

5,0
10 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible working hours, prioritises mental health, overtime pay is very well , working from home available, although now it is hybrid job role, managers are lovely , there is support when needed (not all the time though)

Minpunten

Barely any lunch break, late shifts can start at from 8-5pm and late shifts 12-9pm, calls can get very tedious when it’s a busy day no time to breathe in between calls and too much micro managing as they keep a look out for your AHT targets, it feels like you’re being watched constantly and get told off for being on comfort breaks when you need to go to the toilet for more than 7 minuites. Training is provided but you are learning on the job.

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Reactie van TP
6mo
Thank you for taking the time to review TP, we appreciate your feedback.

Ontdek andere reviews over TP

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very accomplishing environment, I enjoyed speaking with customers.

Minpunten

Calls are back to back and you have to meet all metrics.

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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