Poor Management, High Churn Rate - werkgeversreview Anonieme werknemer bij TP

2,0
13 apr 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

People are mostly friendly and easy to get a long with Discounts at the Quays

Minpunten

Management don't care about their employees, feels like they intentionally do things to get under your skin Nobody there seems to enjoy their job, it's a very negative environment with everyone constantly complaining about speaking to customers etc.

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Reactie van TP
10y
Hi, we are sorry to hear that. We have many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiriy at http://goo.gl/QXXOAh. Best regards!

Ontdek andere reviews over TP

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility working remotely and the team is always there to help out.

Minpunten

The scheduling is not at par at this time, cos I would like to work part time.

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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