Supportive Work Culture with Strong Training and Career Growth, but Workload Can Be Demanding - werkgeversreview Customer Service Agent bij TP

5,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

• Supportive workplace environment • Structured and comprehensive training program • Competitive salary and benefits • Skilled and knowledgeable team members • Clear opportunities for career advancement

Minpunten

• High work pressure, especially during peak hours • Rotating shifts can disrupt sleep and personal life • Strict performance metrics and targets • Repetitive tasks may lead to burnout over time • Handling challenging customers can be stressful

Ontdek andere reviews over TP

5,0
30 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay and work life balance

Minpunten

No path to promotion or recognition

5,0
10 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Minpunten

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

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Reactie van TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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