TP

Reviews voor TP

Great trainer but confusing for new trainees - werkgeversreview Customer Service Representative (CSR) bij TP

4,0

11 mei 2026

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Our trainer is very good. He explains everything clearly and in an engaging way. He is also proactive in asking trainees questions and making sure everyone participates.

Minpunten

Since I’m still a newbie, I sometimes get confused when some tenured trainees ask advanced questions or terms that we are not yet familiar with. Instead of focusing on the main topic, we end up focusing on unfamiliar words, which can be confusing for new trainees. Also, there are times when the trainer is unable to explain some terms right away because he forgets.

Reactie van TP

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

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5,0

2 jun 2026

Operations customer expert

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Training is very helpful to employees

Minpunten

There is nothing bad about this company.

5,0

10 apr 2026

Ac advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Minpunten

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

Reactie van TP

1mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

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