TP

Reviews voor TP

poor training and no support. Terrible - werkgeversreview Customer Advisor bij TP

1,0

11 mei 2026

Customer advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not apart from being home

Minpunten

Wow where to start! "Training" was PowerPoint's on teams. Literally thrown in the deep end after listening to 2 calls. No help from management. Asked for extra training (got told "you'll be fine!" Constantly getting mithered to get back to calls. Had to log on 20 mins unpaid before shifts to open up all programmes. Absolutely shocking. Resigned on payday. Kept getting told off zendesk to use KB. Not very helpful when i didnt know what i was looking for! Told to get out of meetings etc to go for break. (1hr 15mins afywr I started on a 9 hour shift is terrible!) (Student loans)

Reactie van TP

Thank you for taking the time to review TP, we appreciate your feedback.

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5,0

2 jun 2026

Operations customer expert

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Training is very helpful to employees

Minpunten

There is nothing bad about this company.

Reactie van TP

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

5,0

10 apr 2026

Ac advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Minpunten

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

Reactie van TP

1mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

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