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Work from home option overshadowed by lack of support - werkgeversreview Customer Service Representative bij TP

1,0

1 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work from home job opportunity

Minpunten

Company really couldn't give two tossed about you. Training is a lot of background but no actual information on the job or systems, when you ask for help the team leader usually doesn't answer, shouts they're too busy, go to the floor walkers. Floor walkers tell you you need to talk to the team leader for the questions you have. Coaching? Support? Pretty much none even though I've actively asked.

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5,0

2 jun 2026

Operations customer expert

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Training is very helpful to employees

Minpunten

There is nothing bad about this company.

5,0

10 apr 2026

Ac advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Minpunten

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

Reactie van TP

1mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

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