My experience - werkgeversreview Customer Service Representative bij TP

3,0
26 apr 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company rewards you for performance, they do small things to motivate you on the job. Environment is friendly.

Minpunten

Too much unprofessional people are employed in the company, I believe hiring process should be revamped not because someone passes a typing rest qualifies them to get a job. I believe TP hires anyone with a pulse. Also the micro managing from supervisors are ridiculous, if you are a leader you have to show respect to your peers and those you are in charge of. Too many supervisors going off their vibe and relations with people if you aren't friends with them they try to get you fired. It is ridiculous and management ought to look into this very seriously. It doesn't make sense you hire people pay for training to do the same thing next few weeks. They do have a very high turn over rate. So if you read I wasn't being bias in my comments the company and its overall goals are ok it is the people they have nothing that is making a very bad reputation in people's eyes and mouth.

avatar
Reactie van TP
9y
We appreciate your honest feedback. We are committed to providing our employees a positive and supportive environment while making sure they have a good working relationship with their coworkers.

Ontdek andere reviews over TP

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Minpunten

I don’t really have anything bad to say about TP

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle