Customer Care Professional - werkgeversreview Customer Care Professional bij TP

1,0
9 dec 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None None None except they hire fast and only work here if temporary. They have a cafeteria the food is great and the prices are somewhat decent.

Minpunten

This job is bs you are paid $9 to work for Humana and you have to do 6 different jobs. They promised to pay $10 once people start taking calls now it’s once you get out the probationary period smh. They are unprofessional the HR office is barely open and they say they have an open door policy but they don’t bc you have to make an appointment. Just don’t work there unless temporary.The company has to many loop holes.

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Reactie van TP
8y
We appreciate your honest feedback and we are committed to providing a professional environment wherein employees are given assistance, listened to and compensated properly. If there are any other issues that need to be addressed, please share your feedback with us at http://bit.ly/TPHR-form. Thank you.

Ontdek andere reviews over TP

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Minpunten

I don’t really have anything bad to say about TP

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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