Moral is a thing of the past. Just a bum on a seat. - werkgeversreview Customer Service Representative - Tech Support bij TP

2,0
26 okt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They paid their pittance on time. I am a more confident person having left the job and most of the training was good. My fellow agents were fantastic and the only thing I stayed for.

Minpunten

No voice. Treated like a bum on a seat no matter how good you are. No support from management. Repetitive job. The salary was insulting, people in the same job role get paid 20k+ and we were just above minimum wage a 6.44 an hour. No change of progression, it was well known that the senior management wouldnt promote a good agent on the floor as their stats looked good when given to the client. Shifts were terrible and they often screwed you around with a few days notice and didn't care you might have had plans. I would really be here all day. Thankless job. Only work there if you're desperate.

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Reactie van TP
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Ontdek andere reviews over TP

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Minpunten

Nothing I can think of thats a con

3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Minpunten

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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