applied originally for tech support but they offered sales and it is way better. Super easy, all calls are inbound and really you only tell customers about products. Honestly, I wouldn't even consider it sales. This is way better than tech support. All I have done is WFH tech support and this is so much more smooth and calm it is great.
Minpunten
Haven't found any yet, but honestly its just a entry level low job so I hope to move on to something else. Good if you just want an easy job from home.
Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Minpunten
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.