Not sure how to rate this - werkgeversreview Inbound Call Representative bij TP

3,0
28 mrt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Bonuses for attendance and performance. Easy to take a day off, but not to much. Environment is mostly friendly.

Minpunten

If you didn't get headset, you'll have to use someone else's (with hair, foundation and skin particles on the pads). The cheapest and most uncomfortable chairs! If TP takes a building for several missions - the cafeteria might be crowded. The cleaners wipe all the tables with the same rag. And someone, after all, uses cream or eats french fries right at the computer... People around might be too noisy while you on phone. Vending machines but with unhealthy snacks. Not everyone understands that howling and singing out of boredom is bad manners. The head of the office most likely doesn't care about you. Holidays are paid, but you will be urged to come to work. Open space.

Ontdek andere reviews over TP

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

We have a fantastic team of supervisors that have our back when needed. We have a great team of agents.

Minpunten

Some days calls can be back to back with no time to breathe

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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