If I could make it zero stars I would - werkgeversreview Customer Service Representative bij TP

1,0
1 mrt 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Daily pay option to pull pay out early. a decent attendance policy which allows you to miss time and make up time (sometimes)

Minpunten

No cost of living OR performance based raise, they move people up very quickly before they are ready, and you don't get raises for moving up. Just more work. The management is rude and doesn't allow any kind of honestly about how you are feeling and forces toxic positivity. in the work at home environment the chats are locked so you have no way to interact with coworkers to try and make friends and can only communicate in the highly monitored public rooms where again, no honesty about how you're feeling is allowed because you will be told you are being too negative or bringing down everyone or even told how other jobs are worse and you're lucky to be there.

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5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Minpunten

I don’t really have anything bad to say about TP

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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