Why can't we rate 0 stars? - werkgeversreview Customer Service Representative bij TP

1,0
14 jan 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nothing, serioulsy nothing, this is the worst place to work for in Europe not only in Portugal!!

Minpunten

-Monthly issues with salary -Company's apartments are old,dirty and disgusting (in some cases outside of Lisbon too) -chaos and disorganisation at all levels -incompetent and abusive managers -company WILL NOT help you with documents unless you take one of their disgusting rooms (and from that day they will walk into your room withouth prior notiication to check on you...) - employee support dept. is inexistent and the staff is rude and unhelpful (unless obviously your are portuguese!) -forget about career progression, recruitment is just a show off...the positions are given to people liked by management (and not based on meritocracy or skills)

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Reactie van TP
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Ontdek andere reviews over TP

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Minpunten

I don’t really have anything bad to say about TP

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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