Good but not great - werkgeversreview Operations bij TP

2,0
20 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The compensation was not particularly substantial. They paid salary based on the market, but that's the only perk I experienced. Everything apart from that is the bare minimum.

Minpunten

- My salary is always miscalculated, causing unnecessary deductions. I have to file a payroll ticket each month to dispute them, which is an endless back-and-forth process. - There are so many changes in policy; it is quite the hassle. You just get used to adapting to a new policy when, boom, another new policy comes in and you have to re-adapt.

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Reactie van TP
1y
Hi There , Thank you for taking the time to share your experience at Teleperformance. We appreciate you highlighting that our compensation aligns with market standards. We also acknowledge the concerns you raised. We value your feedback and are committed to improving the employee experience. Wishing you continued success in your career!

Ontdek andere reviews over TP

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Minpunten

I don’t really have anything bad to say about TP

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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