TTEC

Reviews voor TTEC

Unorganized, High Stress Environment - werkgeversreview QA Specialist bij TTEC

2,0

19 sep 2025

Qa specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

My coworkers in production and QA team were great. Feels like we had to rely on each other alot to make up for the lack of training that exists in every department.

Minpunten

Everything is unorganized so many people in positions they are not qualified for. Training department is a joke our class was extended because we didnt even practice on any of the CRM software we would be working on until the final day. Training assistants would refuse to answer questions because they didn't want to be blamed if they said the wrong thing. Lack of trust they check on everything. Very easy to fail and audit and lose your job, this is coming from someone who exceeded production & quality goals.

Reactie van TTEC

8mo

Thank you for sharing your experience. We’re glad to know you built strong connections with your coworkers and team during your time with us. We also appreciate your feedback on training, organization, and development. Input like this helps us identify opportunities for improvement and continue strengthening the employee experience. We value the contributions you made over the years and wish you success in your next role.

Ontdek andere reviews over TTEC

5,0

30 apr 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company and good hours.

Minpunten

Back to back calls but is manageable.

Reactie van TTEC

1mo

Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.

4,0

4 jun 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Worked at home. All equipment was sent to me. Awesome managers and employees.

Minpunten

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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