TTEC

Reviews voor TTEC

In transition - werkgeversreview Anonieme werknemer bij TTEC

3,0

2 apr 2016

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There is a good focus on core values that make a company great. The company seems to care about the well being of its employees. The company is large enough there are a lot of opportunities.

Minpunten

The technology practice is in serious transition. There is a reluctance to step out on a ledge to get the resources needed to move the practice forward. Public company pressures keep the focus on short term only.

Reactie van TTEC

10y

Thank you for the review! TeleTech is committed to improving its systems and processes so there might be a few bumps along the way although we're really optimistic the turn out to be entirely beneficial.

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

2,0

19 jun 2026

Patient support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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