TTEC

Reviews voor TTEC

CSR & TSR II - werkgeversreview Customer Service Representative I & TSR II bij TTEC

4,0

17 nov 2016

Customer service representative i & tsr ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The training I received was adequate, covered all main points needed to learn how to utilize the tools specified for the contract I was in.

Minpunten

Sadly, many supervisors and Sr. Reps would have very noticeable preferences among themselves. It made it a toxic environment to work in.

Reactie van TTEC

First of all, thank you for your feedback. We're sorry if the situation you were in made things more difficult at work. We want to let you know that we treat everyone equally and that you could always speak up no matter what your line of work is in the company. Thank you once again for writing a review and we wish you well on your future endeavors!

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

27 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great lead and co worker are extremely kinda, the work is easy.

Minpunten

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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